Adding listings

Create bulk listings from CSV

Import bulk contacts and listings using a CSV file.

Last updated on 04 Sept, 2026

This guide explains how to import contacts and create listings in your Smart Directory AI dashboard using a CSV file. Let's look at the steps:

Step 1: Go to Contacts

In your dashboard, navigate to the Contacts section.

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Step 2: Start Import Process

Next to the blue Add Contact button, select Import. Choose to import records from CSV.

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You can also import from HubSpot if you have that integration.

Step 3: Begin CSV Import

Click Start CSV import to continue.

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Step 4: Select Contacts

Choose Contacts as the type of data to import, then click Next.

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Step 5: Upload Your CSV File

Find and select your CSV file containing the contacts you want to import.

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Step 6: Choose Import Method

Select how you want to import the contacts. Options include:

  • Create and update contacts – Adds new contacts and updates existing ones.

  • Create contacts – Only adds new contacts.

  • Update contacts – Only updates existing contacts.

Leave it at Create and update contacts for most cases. Click Next to proceed.

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Step 7: Map CSV Columns

Map the columns from your CSV to the appropriate fields in the directory. For example:

  • Map your business name to the first name field. This is required for creating listings.

  • Map phone to phone, email to email, website to website, address to street address, city to city, region to state, zip to postal code, and country to country.

  • Leave unnecessary columns as not mapped.

You can also map custom fields like Owner first name and Owner last name if available.

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Mapping the business name to the first name field is essential for creating listings, as the system requires a first name.

Step 8: Exclude Unneeded Data

Check the option to not import data from unmapped columns. Click Next to continue.

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Step 9: Create a Smart List

Optionally, create a smart list to group all imported contacts for easier management. Name the smart list as desired.

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Step 10: Add Business Tag for Listings

If you want to instantly make all imported contacts into listings, check Add tags to imported contacts and select the business tag. Then click I confirm and Start Import.

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If you prefer, you can import contacts first and convert them to listings later by adding the business tag. See the linked article for more details.

Step 11: Review Imported Contacts

After import, a new list appears in your Contacts section. If you added the business tag, listings are created automatically. If not, select the smart list, choose all contacts, click Add tags, and add the business tag to convert them into listings.

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