Logo
  • Customize
  • Operate
  • Account & Billing
  • Help
SmartDirectoryAI

SmartDirectoryAI

App StatusRoadmapFeedbackChangelog📞 Live CallsContact Support

Listings

How consumers claim a listing

Claim your listing and submit a request for approval.

Last updated on 02 Jun, 2026

Watch Video

This guide explains how a consumer can claim their business listing. Let's look at the steps:

Step 1: Go to Your Listing

Navigate to your business listing page as a consumer.

Step 2: Click Claim This Business

Click the claim this business button on your listing page.

Snapshot

Step 3: Log In or Create an Account

If prompted, log into your existing consumer account or create a new one by entering your information.

Snapshot

Step 4: Complete Account Creation

If creating a new account, check the consent box, complete the I'm not a robot verification, and click create an account.

Step 5: Check Your Email

After creating an account, you will receive an email with your login and password.

Step 6: Sign In to Your Account

If you already have an account, click sign in to access your existing consumer account.

Snapshot

Step 7: Submit Claim Request

Once signed in, a claim request is submitted to the admin for your listing. You will be redirected to the upgrade page where you can view available premium packages.

Step 8: Choose to Upgrade or Wait

You can choose to upgrade your package or wait for the admin to approve your claim listing request.

Step 9: View Claim Status

Go to your profile under owned and check the listing requests section to see your business claim status.

Snapshot

Your business will appear under listing requests until the admin approves it. Once approved, it will move to your owned businesses. While pending, you can withdraw or edit your request, but must wait for admin approval.

Did you find this article helpful?
Previous

How consumers add new listings

Next