AI Agents

Voice AI chat widget

Integrate a Voice AI agent into your Smart Directory AI site.

Last updated on 09 Feb, 2026

Let's do it together!

Step 1: Access Sub Account

Log into High Level and access the sub account containing your Smart Directory AI site.

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Step 2: Prepare AI Agent

Ensure that the AI agent snapshot is imported, APIs are added, and custom values are set up.

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Step 3: Create Chat Widget

Navigate to the left menu, select Sites, then click Chat Widget in the top menu.

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Step 4: Add New Widget

Click on the New button and select Voice AI for the widget type.

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Step 5: Rename Widget

Rename the widget to Samantha Website for identification.

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Step 6: Configure Widget Style

Select the widget style, such as floating or inline, and customize the appearance options.

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Step 7: Edit Welcome Messages

Change the welcome message and custom greeting for returning users in the widget settings.

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Step 8: Change Title and Button Text

Modify the widget title and button text in the Chat Window settings.

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Step 9: Input Site URL

Enter your site URL in the additional options to save the widget configuration.

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Step 10: Select Agent

Choose the AI agent Samantha and rename it if desired.

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Step 11: Save Widget

Click the Save button to create your chat widget.

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Step 12: Obtain Widget Code

Click the Get Code button to copy the widget code for your site.

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Step 13: Add Code to Site

Navigate to Settings in your Smart Directory AI Dashboard, then select Custom Code.

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Step 14: Paste Widget Code

Paste the copied widget code into the header code section and click Save.

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Step 15: Preview Site

Preview your site to confirm the widget appears in the lower right corner and functions correctly.

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Troubleshooting

Widget not displaying
Ensure the widget code is correctly placed in the header or body code.
Voice interaction issues
Check microphone permissions and ensure the Voice AI setup is complete.

FAQ

Can I change the widget position?
Yes, you can customize the widget position in the settings.
What types of interactions are supported?
You can use voice, SMS, live chat, or WhatsApp for interactions.

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