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A2P 10DLC Campaign Approval Best Practices
Let's do it together!
Step 1: Access Settings
In your High Level sub account, navigate to the left-hand menu and click on Settings.
Step 2: Email Services
In the Business Services section, select Email Services to view configuration options.
Step 3: Understand Dedicated Domain
Read the message about setting up a dedicated sending domain for better email deliverability.
Step 4: Default SMTP Setup
Ensure that Lead Connector is selected as your default SMTP service for ease of use.
Step 5: Add Dedicated Domain
Click on Dedicated Domain and IP, then click Add Domain to start the setup process.
Step 6: Create Subdomain
Input a subdomain, for example, mg.examplesmartdirectory.com, and click Add and Verify.
Step 7: Domain Registrar Access
If automatic setup doesn't succeed, access your domain registrar to manually configure DNS records.
Step 8: Add Required Records
In your domain registrar, add two text records, a CNAME record, and two MX records as instructed.
Step 9: Configure MX Records
For MX records, set the priority to 10 when adding them in your registrar's settings.
Step 10: Verify Records
After adding all records, click Verify Records in High Level to check setup success.
Step 11: Add A2P Approved Phone Number
Navigate to Phone Numbers, click Add a Number, and purchase a phone number for SMS.
Step 12: A2P Approval Note
Understand that A2P approval is mandatory for SMS. Follow the required steps to obtain approval.
Step 13: Alternative Contact Methods
If you can't get A2P approval, consider using email or other communication methods like WhatsApp.
