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Workflows

Contact form

Set up and manage the contact form workflow in Smart Directory AI.

Last updated on 27 Feb, 2026

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Step 1: Access Automation

Go to the Automation section to view available workflows.

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Step 2: Select Workflows

Choose the Smart Directory AI workflows from the list.

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Step 3: Create Custom Workflows

If desired, create a custom workflow by clicking the blue button.

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Step 4: Trigger on Form Submission

Understand that the workflow is triggered when the contact form is submitted.

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Step 5: Email Notifications

After submission, an email is sent to the user and an internal notification is sent to your team.

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Step 6: Locate the Contact Form

Find the contact form under Sites > Forms in the top menu.

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Step 7: Access the Builder

In the builder, locate the Contact form for editing.

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Step 8: Branding Management

Manage your branding within the Smart Directory AI dashboard.

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Step 9: Seek Support

If you need help, use the support button or visit offline sharks.com support.

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