Troubleshooting

Report a bug

Found a bug? We want to know right away so we can fix it fast.

Updating your snapshot

A step-by-step guide to updating your snapshot without overwriting existing assets

Fixing a blank screen on the SmartDirectoryAI dashboard

Diagnose and resolve blank or unresponsive screens on your SmartDirectoryAI dashboard.

Reinstall the app

Follow the steps to reinstall your Smart Directory app.