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SmartDirectoryAI

SmartDirectoryAI

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Troubleshooting

Reinstall the app

Follow the steps to reinstall your Smart Directory app.

Last updated on 06 Feb, 2026

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Step 1: Access App Marketplace

Open the Smart Directory app and navigate to App Marketplace.

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Step 2: Go to Installed Apps

Select Installed Apps to view your current applications.

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Step 3: Uninstall the App

Click on the three dots next to Smart Directory AI, then select Uninstall.

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Step 4: Confirm Uninstallation

Confirm the uninstallation by clicking the red Uninstall button.

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Step 5: Install the App

Still in the App Marketplace, click Install for Smart Directory AI.

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Step 6: Complete Installation

Scroll down, select Allow and Install, choose the external purchase Free, and confirm.

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Step 7: Refresh and Verify

Refresh the page to see Smart Directory AI back in your menu.

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Step 8: Access Your App

Click on Smart Directory AI to return to your installation with settings intact.

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Troubleshooting

App fails to uninstall.
Ensure you have the necessary permissions to uninstall the app.
Installation does not complete.
Check your internet connection and try again.

FAQ

Will my settings remain?
Yes, your settings should carry over after reinstalling.
How do I confirm uninstallation?
Click the red uninstall button when prompted.

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