Listings

Listings and consumers

How the moving pieces of SmartDirectoryAI fit together

Last updated on 18 Feb, 2026

Let's do it together!

Step 1: Understand the process

The primary purpose of Smart Directory AI is to prospect by adding businesses as contacts and creating listings.

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Step 2: Access Automations

Navigate to the automations section and select the Free Listing Outreach automation.

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Step 3: Initiate Outreach

Drop a contact into the outreach automation to send them an email about their new listing.

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Step 4: Check Email

Verify that the contact receives an email confirming their listing and providing a link to claim it.

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Step 5: Claim Business

Instruct the contact to click the link, then create or log into their account to claim their business.

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Step 6: Review Claim Request

Check the Smart Directory AI dashboard for a claim request for the business.

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Step 7: Approve Claim

Click the pencil icon in the dashboard to approve the claim request for the business.

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Step 8: Manage Business Listing

Once approved, the business will appear in the user's account, allowing them to manage their listing.

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Step 9: Add New Business

If a new consumer wishes to add their business, they can click the Add New Business button.

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Step 10: Fill Business Form

The consumer fills out the business information form and submits it to request addition.

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Step 11: Review New Request

Check the dashboard for a new business request and either approve or reject it.

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Step 12: Finalize Addition

Upon approval, the new business will be added to the directory and visible in the dashboard.

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Listing & Consumer Flowchart

SmartDirectory AI Flowchart (1).png

Download High-Res PDF Flow Chart

Troubleshooting

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FAQ

How do I claim a business?
Click the link in the email and create or log into your account.
What happens after approval?
The business will be listed in their account for management.
Can consumers add their businesses?
Yes, they can use the Add New Business button.

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